Terms of Service
Terms of Service
Please read these Terms and Conditions carefully before using Our Service.
Interpretation Capitalized words in these Terms have specific meanings as defined below. The definitions apply regardless of whether the words are in singular or plural form.
Definitions For the purposes of these Terms and Conditions:
Application means the software program provided by the Peppervale Software, known as Health AI, which can be downloaded on any electronic device.
Application Store refers to the digital distribution service operated and developed by Apple Inc.
Affiliate means any entity that controls, is controlled by, or is under common control with a party, where "control" means owning 50% or more of the shares, equity interest, or securities entitled to vote.
Company (also referred to as "We," "Us," or "Our") refers to Peppervale Software.
Device refers to any electronic device capable of accessing the Service, such as a mobile phone or digital tablet.
Free Trial refers to a limited period during which a service is offered at no cost upon subscription.
In-app Purchase refers to the purchase of products, services, or subscriptions made within the Application, subject to these Terms and the policies of the Application Store.
Subscription refers to the recurring payment arrangement for services or access provided by the Company.
Service refers to the Application.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions, which form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party and displayed, included, or made available by the Service.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These Terms govern the use of this Service and form a binding agreement between You and the Company. Your access to and use of the Service is conditional upon Your acceptance of and compliance with these Terms, which apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of the Terms, You may not access the Service.
You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also subject to Your acceptance of the Company’s Privacy Policy, which describes Our policies on the collection, use, and disclosure of Your personal information when You use the Application or Website. Please read Our Privacy Policy carefully before using the Service.
Subscription Period
Certain features of the Service are accessible only through a paid Subscription. Subscriptions are billed in advance on a recurring basis (e.g., daily, weekly, monthly, or annually), depending on the plan selected at the time of purchase. At the end of each subscription term, it will automatically renew under the same conditions unless canceled by You or the Company.
Subscription Cancellations
You can cancel your Subscription renewal through your Account settings or by contacting the Company. No refunds will be issued for fees already paid for the current period; however, You will retain access to the Service until the end of the Subscription term. If the Subscription was purchased via an In-app Purchase, cancellations must be processed through the Application Store.
Billing
If automatic billing fails for any reason, the Company will send an invoice for manual payment to be completed within a specified timeframe. For In-app Purchases, billing is managed by the Application Store according to its own terms and conditions.
Fee Changes
The Company reserves the right to change Subscription fees at any time. Any fee adjustments will take effect after the end of the current billing cycle, and You will be given prior notice. Continued use of the Service after fee changes constitutes Your acceptance of the new rates.
Refunds
Except as required by law, Subscription fees are non-refundable. Refund requests may be considered on a case-by-case basis at the Company's discretion. For In-app Purchases, refund policies are governed by the Application Store, and You should contact them directly for such requests.
Free Trial
The Company may offer a Free Trial for a limited period. You may be required to provide billing information to sign up. No charges will be applied until the Free Trial ends. At the trial's expiration, unless canceled, You will be automatically billed for the selected Subscription plan. The Company reserves the right to modify or terminate the Free Trial at any time without prior notice.
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws. You may not use Our trademarks or trade dress in connection with any product or service without the prior written consent of the Company.
Our Service may contain links to third-party websites or services not owned or controlled by the Company. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You agree that the Company shall not be responsible or liable for any damage or loss caused by or alleged to be caused by use of or reliance on any such content, goods, or services available through such websites.
We may terminate or suspend Your access immediately, without prior notice or liability, if You breach these Terms. Upon termination, Your right to use the Service will cease immediately.
To the maximum extent permitted by applicable law, the Company and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages (including, but not limited to, loss of profits, data, or other information, business interruption, or personal injury) arising from or related to the use or inability to use the Service, third-party software, or hardware used with the Service. Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages; thus, some of the above limitations may not apply to You.
The Service is provided "AS IS" and "AS AVAILABLE," with all faults and defects, without warranty of any kind. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by usage or trade practice. The Company does not warrant that the Service will meet Your needs, be compatible with any other software or systems, or be error-free.
The laws of the Country, excluding its conflict of law rules, govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve it informally by contacting the Company.
If You are a European Union consumer, you are entitled to any mandatory provisions of the law of the country in which you are resident.
If any provision of these Terms is deemed unenforceable or invalid, such provision will be modified to the extent necessary to reflect the intent of the original provision, with the remainder of the Terms remaining in full force.
We reserve the right to modify or replace these Terms at Our sole discretion. If a change is material, We will provide at least 30 days' notice. By continuing to access or use Our Service after any revisions, You agree to be bound by the revised terms.
If you have questions about these Terms and Conditions, please contact us:
By email:feedback@peppervalesoftware.com
By visiting this page on our website: https://www.peppervalesoftware.com